Your privacy matters to us. This Privacy Policy explains exactly what personal data jilima collects, how we use it, who we share it with, and how we keep it safe — in plain, straightforward language.
jilima ("we," "us," "our," or the "Platform") is committed to protecting the privacy and personal data of all users who access and use the jilima online gaming platform at jilima.net. This Privacy Policy describes how jilima collects, processes, stores, shares, and protects your personal information in connection with your use of our services.
This Privacy Policy applies to all users of the jilima platform, including registered account holders, visitors who browse the site without registering, and any individual whose personal data is processed by jilima in connection with the provision of our services. By accessing or using the jilima platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
jilima operates in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. We are committed to upholding the rights of data subjects and ensuring that personal data is processed lawfully, fairly, and transparently.
Important: This Privacy Policy should be read together with jilima's Terms & Conditions, which govern your use of the platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
When you register for a jilima account, use our services, or communicate with us, we collect personal data that you provide directly, including:
When you access and use the jilima platform, we automatically collect certain technical and behavioral data, including:
jilima may receive personal data about you from third parties in certain circumstances, including:
jilima uses your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating and managing your jilima account, verifying your identity, and maintaining your account security. |
| Service Delivery | Processing deposits and withdrawals, facilitating gameplay, awarding bonuses, and providing customer support. |
| Legal Compliance | Complying with KYC, AML, and other regulatory obligations under Philippine law and PAGCOR requirements. |
| Fraud Prevention | Detecting, investigating, and preventing fraudulent transactions, cheating, and other prohibited activities. |
| Responsible Gaming | Monitoring gaming behavior to identify problem gambling patterns and enforcing self-exclusion requests. |
| Platform Improvement | Analyzing usage data to improve the jilima platform, fix bugs, and develop new features and games. |
| Marketing | Sending promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. |
| Security | Protecting the integrity of the jilima platform and safeguarding user accounts from unauthorized access. |
jilima processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable Philippine regulations:
jilima does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
jilima engages trusted third-party service providers to assist in delivering our services, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, customer support platforms, and analytics services. These providers are contractually bound to process your data only on jilima's instructions and in accordance with applicable data protection laws.
jilima may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other government authorities where required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of jilima's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and ensure that your data continues to be protected in accordance with this Privacy Policy.
Where you have requested self-exclusion or where jilima is required to report problem gambling activity, we may share relevant data with responsible gaming organizations and self-exclusion registries operating in the Philippines.
jilima uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support security functions. Cookies are small text files stored on your device when you visit the jilima website.
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling essential cookies may affect the functionality of the jilima platform and prevent you from accessing certain features, including your account. For more information on managing cookies, refer to your browser's help documentation.
jilima retains your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:
When your personal data is no longer required, jilima will securely delete or anonymize it in accordance with our data disposal procedures.
jilima takes the security of your personal data seriously. We implement a range of technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction, including:
Your Role in Security: While jilima takes every reasonable precaution to protect your data, you also play an important role. Keep your jilima account password confidential, do not share your login credentials with anyone, and contact jilima support immediately if you suspect unauthorized access to your account.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilima:
To exercise any of these rights, please contact jilima's Data Protection Officer (DPO) at the contact details provided in Section 13 of this Policy. jilima will respond to all data subject requests within thirty (30) days of receipt, in accordance with the Data Privacy Act of 2012.
The jilima platform is strictly intended for users who are 21 years of age or older, in compliance with Philippine gaming regulations. jilima does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register for or use the jilima platform.
If jilima becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered for a jilima account, please contact our customer support team immediately so that we can investigate and take appropriate action.
jilima primarily processes and stores personal data within the Philippines. In certain circumstances, your personal data may be transferred to and processed in countries outside the Philippines — for example, where jilima uses cloud hosting providers or technology partners with servers located abroad.
Where personal data is transferred outside the Philippines, jilima ensures that appropriate safeguards are in place to protect your data, including contractual clauses that require recipients to process your data in accordance with standards equivalent to those required by the Data Privacy Act of 2012. By using the jilima platform, you consent to such international transfers of your personal data, subject to these safeguards.
jilima reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Policy on the jilima website, with the "Last Updated" date revised accordingly. Where changes are material, jilima will notify registered users via email or a prominent notice on the platform prior to the changes taking effect.
Your continued use of the jilima platform following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this Policy periodically to stay informed about how jilima protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or jilima's data processing practices, please contact our Data Protection Officer (DPO):
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.
Our Commitment
Privacy at jilima isn't just a legal requirement — it's a core part of how we build trust with every Filipino player on our platform.
Every connection to jilima is secured with bank-grade SSL/TLS encryption. Your personal data and financial transactions are protected end-to-end, whether you're playing from Manila, Cebu, or Davao.
Only authorized jilima personnel with a legitimate need can access your personal data. All staff are bound by confidentiality agreements and undergo regular data privacy training.
jilima fully complies with Republic Act No. 10173 — the Data Privacy Act of 2012. Your rights as a data subject are respected and upheld at every step of our data processing activities.
jilima never sells, rents, or trades your personal data to third parties for marketing purposes. Your information is used solely to deliver and improve our services to you.
jilima gives you full control over your personal data. Access, correct, or request deletion of your information at any time by contacting our Data Protection Officer — we'll respond within 30 days.
In the unlikely event of a data breach, jilima will notify affected users and the National Privacy Commission within the legally required timeframe — keeping you informed and protected.
Play with Confidence
Now that you know how jilima handles your personal data, you can play with complete peace of mind. Sign in to your account and enjoy hundreds of games — all secured, all fair, all built for Filipino players.
Must be 21 years or older to play. Please gamble responsibly.